Last Updated: January 26, 2018
INFORMATION WE COLLECT
Fanjoy collects information from and about users of the Service in a variety of ways. This information includes:
Information You Provide. We collect information you provide when you use the Service or otherwise communicate with us. If you register an account with us, we will collect the information you provide, such as your name, email address, and phone number. We will also collect any information you submit through your use of the Service. For example, if you are an End User, the information you provide can include your messaging history and any information included in your messages via the Service. We may also collect information through your communications with our customer-support team.
Device, Mobile and Usage Information. Like most online services, we automatically receive standard technical, information when you interact with our Service including browser and device information such as unique device identifiers, mobile phone carrier, internet protocol (IP) addresses (which may identify your general geographic location), browser types, and the date and time of your interactions. We also receive information about your interactions with our Service, such as which website pages you visited and how much time was spent on the page.
We may collect this information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable us to personalize your experience on the Service, maintain a persistent session, passively collect demographic information, and monitor advertisements and other activities. Our Service may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage). We may also use software development kits (known as SDKs) or mobile advertising identifiers (for example, an “IDFA” on Apple mobile devices or an “Advertising ID” on Android mobile devices), which function similarly to cookies on mobile devices. You may reset your IDFA or Advertising ID in the settings on your mobile device.
Do Not Track. Currently, the Service is not designed to respond to “Do Not Track” signals sent from your browser. For more information more about “Do Not Track,” please visit www.allaboutdnt.org.
Information from Other Sources. We may obtain information from third parties and sources other than the Service, such as our partners and advertisers.
HOW WE USE YOUR INFORMATION
We use information (including your personal information) in a variety of ways to provide our Service and to operate our business, including the following:
Service Related Usage. We use the information we collect about and from you for a number of purposes, including:
- providing and supporting the Service,
- verifying your identity,
- analyzing how you use the Service,
- tailoring features and content to improve your experience with the Service,
- personalizing your experience with the Service through products, services, and advertising
(including for third party products and services) that are relevant to your interests.
Communications. We use your information to communicate with you for Service-related purposes. For example, we may send email to the email address you provide to us or text messages, to verify your account and for informational and operational purposes, such as account management, customer service, responding to questions or requests, system maintenance, and other Service-related purposes. We may also use your information to send you newsletters and updates.
Improve our Service. We use the information that we collect (i) to understand and analyze usage trends and preferences; (ii) to monitor and analyze the effectiveness of our Service; and (iii) to improve our Service and develop new products, services, features, and functionality.
Marketing and Advertising. As permitted by applicable law, we may use information we collect about you for marketing and advertising purposes, such as providing you with promotional materials (including for third party products and services) that may be useful, relevant, valuable or otherwise of interest to you which may be made available to you on or outside of the Service. Where required under applicable law, we’ll obtain your prior consent to send you electronic marketing communications.
HOW WE SHARE YOUR INFORMATION
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We share information (including your personal information) with our business partners and service providers who provide services to us or to you (on our behalf), such as web site management, third party payment processors, information technology, and other similar service providers. We also may share your information (including your personal information) with our parent company, subsidiaries, joint venturers, affiliates or investors.
Third Party and Affiliated Marketing Partners. We may share, license or sell information (including your personal information) to third parties and affiliated marketing partners for their marketing or advertising purposes, including their online (e.g., e-mail marketing) and offline (e.g., direct mail) marketing programs.
Comply with Legal Requirements. We may disclose your information as we believe to be necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce our Terms of Service; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
Corporate Transactions. We reserve the right to transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Aggregate, De-Identified Information. We may use your data to create aggregate or statistical information that does not directly identify a specific person, and we may share that information. For example, we may share anonymous and aggregated reports and information on user demographics and traffic patterns with third parties.
Third Party Influencers. We may share information collected from you through the Service with the influencer whose merchandise you purchased via the Service for their internal use in compliance with applicable law. As permitted by applicable law, such influencer may also use such information for marketing purposes, such as providing you with promotional materials that may be useful, relevant, valuable or otherwise of interest to you. Where required under applicable law, we’ll obtain your prior consent before permitting an influencer to send you electronic marketing communications.
LINKS TO OTHER WEBSITES
The Service may contain links to other sites, maintained by third parties. These links are provided only as a convenience to you. We or our subsidiaries and affiliated companies have no control over, and are not responsible for any content, products or services offered by or found on third party sites, or their privacy policies. Links to third party sites do not constitute an assumption of liability for or sponsorship, endorsement or approval of these sites or the content contained on these sites.
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at the contact information listed below. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child’s account. If you believe we may have any information from or about a child under the age of 13, please contact us at firstname.lastname@example.org.
You may always direct us not to share your personal information with third parties, not to use your personal information to provide you with information or offers, or not to send you newsletters, updates, emails or other communications by:
- sending us an email at email@example.com; or
- following the removal or unsubscribe instructions in the communication that you receive.
If you wish to verify, correct, or update any of your personal information collected through the Service, you may contact us at firstname.lastname@example.org or the mailing address included in the Contact Us section below. In accordance with our routine record keeping, we may delete certain records that contain personal information that you have submitted through the Service. We are under no obligation to store such personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups or other technology-related reasons.
On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests. Note that even if you opt out using these mechanisms, you may still receive advertisements when using the Service.
You can opt-out of receiving further promotional emails from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the email address listed below.
You can opt-out of receiving further text messages from us by replying to any message you receive from us, with the text “STOP”.
YOUR CALIFORNIA PRIVACY RIGHTS
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of personally identifiable information to third parties for their direct marketing purposes in the preceding calendar year (e.g., requests made in 2017 will receive information about 2016 sharing activities). We comply with this law by giving users the ability to tell us not to share personally identifiable information with third parties for their direct marketing purposes. To make such a request, send an email to email@example.com. We may need additional information to process your request.
12655 W Jefferson Blvd, 4th Floor
Los Angeles, CA 90066