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Andrea Russett

Royal Highness Phone Case by Andrea Russett

Rated 5.0 out of 5
3 Reviews
$ 17.56 $ 21.95

Royal Highness Phone Case by Andrea Russett

PRODUCT DETAILS: 

  • Phone Case
  • Hard & Tough Cases Available
SHIPPING INFO:
  • Estimated shipping date: 7-10 business days after ordering
  • Worldwide shipping available
  • Tracking info will be emailed to you once the product has shipped 
ADDITIONAL INFO:
  • All international customers are responsible for any custom/VAT fees that occur when the product arrives to your country
  • Final Sale: No returns on this item

      Please refer to this link here: FAQ Answers for specific answers to your questions. If you need immediate assistance, please email hello@fanjoy.co and our amazing Customer Service team will be happy to help you out!

      When will my package arrive?

      Due to Covid-19 restrictions and delays please allow up to 3 weeks processing and shipping time on all items. We will send you tracking information once your item has left our facility and is on its way to you!

      I ordered the wrong size item, what do I do?

      If your order has not been shipped out yet we can definitely help you!

      Please email hello@fanjoy.co and include:

      1. Your order number
      2. Name on the order
      3. Email the order was made with
      4. The new size you are requesting

      I need to change my shipping address, what do I do?

      You can change your shipping address if your item has not already shipped. If you would like to change your shipping address, email hello@fanjoy.co and include:

      1. Your order number
      2. Name on the order
      3. Email the order was made with
      4. Your request and new shipping address.  

      Our amazing Customer Service Team will be happy to assist you and let you know if it’s possible.

      How long does shipping take for US orders? 

      Do I have to pay International Customs and VAT?

      For International Shipping, customs has the right to impose an additional fee or VAT. The fee varies by country and we are unable to calculate this in advance.  Fanjoy is not responsible for the payment of this fee.

      Using the UK as an example, they state they will charge VAT on any shipment with a value greater than £15, which equates to approximately $23.27 USD.  

      You can read more about import taxes and duties for the UK here:

      https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

      Taxes will vary from country to country, as will tax enforcement.  We have found Canada and the UK to be among the countries with the strictest enforcement, unfortunately.  At any rate, this is an extremely common issue for international customers.  For folks that are especially upset or feel they were unlawfully taxed, we recommend they contact their customs office to file a dispute.  Customs offices will have forms available where their citizens can file their dispute, like this one for the UK:

      https://www.gov.uk/government/publications/import-and-export-application-for-repaymentremission-c285

      If you have questions, feel free to reach out to us directly at hello@fanjoy.co

      Do you ship internationally? 

      Yes! We ship worldwide.

      Packages leaving the US will be shipped to a regional hub and then to the destination country. Once the packages reach their destination country, they are handed over to the country's local postal service for final delivery. Keep in mind that international orders can take up 3- 8 weeks to be delivered.

      average rating 5.0 out of 5
      Based on 3 reviews
      • 5 Stars
        3 Reviews
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      100% of reviewers would recommend this product to a friend
      3 Reviews
      Reviewed by Adriana M.
      Verified Buyer
      I recommend this product
      Rated 5 out of 5
      Review posted

      very good

      no problems loved it

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      Reviewed by Janelle A., from United States
      Verified Buyer
      I recommend this product
      Rated 5 out of 5
      Review posted

      Love my product! Really good

      Love my product! Really good service as well

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      Reviewed by Alexandra B., from United States
      Verified Buyer
      I recommend this product
      Rated 5 out of 5
      Review posted

      Royal Highness Phone Case

      I’m so happy with my purchase! I got the less protective one but it’s very sturdy and I don’t see myself having any problems. I love it!

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